Adding users to otrs db after ldap auth

Hi folks, We want to set up OTRS such that when a NEW USER logs in first time using some ldap credentials, he/she is automatically added to the OTRS database as a user. Is this possible ? Any pointers on how to do this ? Thanks ! Abhinav -- http://employees.org/~abhinav/blog/

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Abhinav Modi schrieb:
We want to set up OTRS such that when a NEW USER logs in first time using some ldap credentials, he/she is automatically added to the OTRS database as a user.
Is this possible ? Any pointers on how to do this ?
RTFM: http://doc.otrs.org/2.2/en/html/x1643.html :) regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFHcnhsvXo8m5PgoXQRAtoHAJ96QQhexi5f4QLyy9YQFmzSsea32ACdEymL dC+XDIby6mVPQ3yYoAGrlSQ= =f+js -----END PGP SIGNATURE-----

Thanks :) Read this multiple times, but had missed the addition of "User" to
the SyncLdapMap keys.
Regards,
Abhinav
On Dec 26, 2007 9:21 PM, Torsten Thau
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
Abhinav Modi schrieb:
We want to set up OTRS such that when a NEW USER logs in first time using some ldap credentials, he/she is automatically added to the OTRS database as a user.
Is this possible ? Any pointers on how to do this ?
RTFM:
http://doc.otrs.org/2.2/en/html/x1643.html
:)
regards, Torsten Thau
- -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux)
iD8DBQFHcnhsvXo8m5PgoXQRAtoHAJ96QQhexi5f4QLyy9YQFmzSsea32ACdEymL dC+XDIby6mVPQ3yYoAGrlSQ= =f+js -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
participants (2)
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Abhinav Modi
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Torsten Thau