Hi, I'm not at work now so i'm not sure, but you can try to create and run a GenericAgent that select these tickets in your queue and close them. 2007/8/17, Jenkins, Robert :

Hi all,

Newb user here.. We have a particular queue that has about 500 open tickets left over from a beta project. Is there a simple way to batch close all ticketes in this queue in one action? We are running ver 2.1.2

Thanks!

rob

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