Thanks, I changed the configuration in Sysconfig  but do not show field. I changed xml in parameter and same do not show field. ________________________________ De: Wagner Para: Oscar Hernandez ; User questions and discussions about OTRS. Enviado: Lunes, noviembre 7, 2011 4:30 P.M. Asunto: Re: [otrs] Help add new fields in agentticketcompose Module I may be wrong, but I think you can add then trought the sysconfig 2011/11/7 Oscar Hernandez Hello,

How can i add fields queue, Sla, type and priority into the agentticketcompose module?

Currently I have added the fields in agentticketcompose.pm and agentticketcompose.dtl but not shown on the page html the fields added, I wrote in the forum but have not posted the answer, I have read manual developer 2.4 but do not help me in my problem.

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