
Hi There, any suggestion on how to backup OTRS? We use VERITAS Netbackup, and would like to know what files should be backed-up in OTRS; in case we need to rebuild it. we use OTRS (the latest Ver.) on a windows box. thanks, -Tony _________________________________________________________________ Windows Live Hotmail is giving away Zunes. http://www.windowslive-hotmail.com/ZuneADay/?locale=en-US&ocid=TXT_TAGLM_Mob...

Tony Canale wrote:
any suggestion on how to backup OTRS? We use VERITAS Netbackup, and would like to know what files should be backed-up in OTRS; in case we need to rebuild it.
we use OTRS (the latest Ver.) on a windows box.
Our backup strategy for all our machines: backup everything. Nils Breunese.

That's the safest way. Take special note, does veritas require a plugin to
backup mysql or postgresql. Also, if openldap is on the same machine as
OTRS, you will have to do a cold backup of Openldap
On Tue, Mar 25, 2008 at 3:50 PM, Nils Breunese (Lemonbit)
Tony Canale wrote:
any suggestion on how to backup OTRS? We use VERITAS Netbackup, and would like to know what files should be backed-up in OTRS; in case we need to rebuild it.
we use OTRS (the latest Ver.) on a windows box.
Our backup strategy for all our machines: backup everything.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- Ezra Taylor
participants (3)
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Ezra Taylor
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Nils Breunese (Lemonbit)
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Tony Canale