RE: [otrs] logo and company name on customer's page
Download and read the manual http://doc.otrs.org/2.1/en/pdf/otrs_admin_book.pdf online: http://doc.otrs.org/2.1/en/html/ -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens henche muliawan Verzonden: dinsdag 21 november 2006 10:26 Aan: otrs@otrs.org Onderwerp: [otrs] logo and company name on customer's page hi all, i'm still newbie in OTRS and want to ask ur guide, here is my question : 1. how can i add picture or something in header and footer on customer's page (Customer.pl)? 2. how to custom POP3 account on OTRS? 3. how can i connect OTRS with microsoft outlook in my company? 4. how can i show FAQ Button? i'm sorry, and i'm very glad if u want help to solve my problem... thx, - HM - ________________________________________________________________________ ____________ Sponsored Link Rates near 39yr lows. $510,000 Loan for $1698/mo. Calcuate new payment. www.LowerMyBills.com/lre _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
i have read the documentation and still problem, maybe
i'm dummy or like that.
My Operating System is Windows XP Pro SP2, and i got
trouble with my four below question. if u want to
explain for me, i'm very glad and thanks to you....
thx,
- HM -
--- Peter van Beugen
Download and read the manual http://doc.otrs.org/2.1/en/pdf/otrs_admin_book.pdf
online: http://doc.otrs.org/2.1/en/html/
-----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens henche muliawan Verzonden: dinsdag 21 november 2006 10:26 Aan: otrs@otrs.org Onderwerp: [otrs] logo and company name on customer's page
hi all, i'm still newbie in OTRS and want to ask ur guide, here is my question :
1. how can i add picture or something in header and footer on customer's page (Customer.pl)? 2. how to custom POP3 account on OTRS? 3. how can i connect OTRS with microsoft outlook in my company? 4. how can i show FAQ Button?
i'm sorry, and i'm very glad if u want help to solve my problem...
thx, - HM -
________________________________________________________________________
____________ Sponsored Link
Rates near 39yr lows. $510,000 Loan for $1698/mo. Calcuate new payment. www.LowerMyBills.com/lre _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
____________________________________________________________________________________ Sponsored Link Rates near 39yr lows. $510,000 Loan for $1698/mo. Calcuate new payment. www.LowerMyBills.com/lre
Hi Henche, hier some basic hints:
1. how can i add picture or something in header and footer on customer's page (Customer.pl)?
Modify <otrsroot>\Kernel\OUtput\html\standard\CustomerHeader.dtl Insert Html tags für Logos / Graphics, Text as you like
2. how to custom POP3 account on OTRS?
Check out the PostMasterPOP3Account Funktion in the Admin Area. Acitvate pop3 cronjob (Dont know how you do this in Windows, but Manual will help).
3. how can i connect OTRS with microsoft outlook in my company?
What do you mean by connecting ? OTRS receives Mail using pop3 Account, and send Mail using smrp relay.
4. how can i show FAQ Button?
Add the group FAQ. Grant User rw or ro to the FAQ group
Hope this helps.
i'm sorry, and i'm very glad if u want help to solve my problem...
thx, - HM -
________________________________________________________________________
____________ Sponsored Link
Rates near 39yr lows. $510,000 Loan for $1698/mo. Calcuate new payment. www.LowerMyBills.com/lre _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
____________________________________________________________________________________ Sponsored Link
Rates near 39yr lows. $510,000 Loan for $1698/mo. Calcuate new payment. www.LowerMyBills.com/lre _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
hello all, i want to ask u about FAQ, cause i can't see FAQ Button , how can i show it and customize it? thx, - HM - ____________________________________________________________________________________ Sponsored Link Rates near 39yr lows. $510,000 Loan for $1698/mo. Calcuate new payment. www.LowerMyBills.com/lre
participants (3)
-
henche muliawan -
Matthias Wegner -
Peter van Beugen