I've created a new postmaster module. After reading through the documentation I'm not clear what else I need to do in order to add it into OTRS and make it active. I put the .pm file in the /opt/otrs/Kernel/System/PostMaster/Filter/ directory. Is there additional information needed within OTRS to get it working? Such as changing a config file or updating a source file to tell it to load when OTRS is executing? Thank you, Jason Loven Manager - Technical Services Computer Associates, Inc. 36 Thurber Blvd, Smithfield RI 02917 Phone: (401)232-2600, Fax: (401)232-7778 Email: jloven@cainetserv.com blocked::mailto:jloven@cainetserv.com Web: http://www.cainetserv.com/ blocked::http://www.cainetserv.com/
I've created a new postmaster module. After reading through the documentation I'm not clear what else I need to do in order to add it into OTRS and make it active. I put the .pm file in the /opt/otrs/Kernel/System/PostMaster/Filter/ directory.
I believe you should put the postmaster configuration in Kernel/Config.pm and it will be automatically installed in OTRS. -- Lars
participants (2)
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Jason B. Loven -
Lars Jørgensen