Hi Shawn, Maybe you can install the Perl GD lib through CPAN instead of RPM? shawn.beasley@dlh.de wrote:

Dear Support Chain,

I an interesting combination. I have setup and sucessfully configured a OTRS server on SuSE 9.3 32 bit system. Now, my boss has ordered 64 bit servers. I now cannot find a version of the perl-GD software that will run on the box. The only version I have found wants to have perl 5.8.5 and SuSE installed 5.8.6* Can anyone help me find the right combination of SuSE for 64 bit ARC and perl-GD. I think that this question might be a little too end ARC specific, but I will as anyway as I have spent the entire day freezing in the server room trying to get the box to install OTRS. Thanks for any response to this somewhat unusual request.

-- Kind regards, Richard Hinkamp richard@besite.nl ................... BeSite Internetdiensten www.besite.nl

shawn.beasley@dlh.de wrote:

Dear Support Chain,

I an interesting combination. I have setup and sucessfully configured a OTRS server on SuSE 9.3 32 bit system. Now, my boss has ordered 64 bit servers. I now cannot find a version of the perl-GD software that will run on the box. The only version I have found wants to have perl 5.8.5 and SuSE installed 5.8.6* Can anyone help me find the right combination of SuSE for 64 bit ARC and perl-GD. I think that this question might be a little too end ARC specific, but I will as anyway as I have spent the entire day freezing in the server room trying to get the box to install OTRS. Thanks for any response to this somewhat unusual request.

Try to install GD::* Perl modules via CPAN. run 'perl -MCPAN -e shell' and issue following commands in the CPAN shell: install GD install GD::Text install GD::Graph install GD::Graph::lines install GD::Text::Align If some of this commands generates errors during the 'make test' try to force-install by issuing 'force install' instead of 'install'. I've installed GD Perl modules via 'force install' due to errors, but everything works fine in OTRS.