Hi, I am still having trouble locating the SLA, Type and Service links. They are not showing up in the admin-area I have been looking through the directory at otrs/Kernel/Config/Files but cant see where these are added. The disappeared after I upgraded my data and config from 2.1 to 2.2. The SLA and Type Combo boxes are displayed when I create a new ticket. Can anyone explain where or how the links are configured. I have found some of them using sysconfig (Frontend::Admin::ModuleRegistration) Thanks, Aaran Stent National IT Manager Healthe Care Australia mobile: +61 439 785 963 phone: +61 3 9061 9092 fax: +61 3 9277 7291 em: aaran.stent@healthecare.com.au _____________________________________________________________________ Disclaimer: This message is intended only for the use of the addressee(s) named above and may contain privileged information. If you are not the intended recipient of this message you are hereby notified that you must not disseminate, copy or take any action based upon it. Please delete and destroy the message from your computer. If you received this message in error please notify the Healthe Group of Companies immediately. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Group.