RE: [otrs] can´t authorize e -mail problem
Can the OTRS box resolve the hostname? Dit you try it with the IP address of the host instead? -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Mercator GmbH Verzonden: donderdag 31 augustus 2006 12:40 Aan: otrs@otrs.org Onderwerp: [otrs] can´t authorize e -mail problem
Try using \@ instead of @ in the username. This was mentioned on this list recently. (Yes, the GUI should probably make this "just work".)
Nils Breunese. <<< Thanks Nils, but NO success! When I use "sardiniatravel\@sardiniatravel.net as username and put in hostname "sardiniatravel", then it says: Auth for user sardiniatravel\@sardiniatravel.net@sardiniatravel.net failed! When I leave the hostname blank, it says: "error OTRS-PM3-10 Can't connect to " So... what now?? I MUST get this to work!! I don´t get any mails to OTRS and it´s my work!!! Thanks, marc _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/
Can the OTRS box resolve the hostname? Dit you try it with the IP address of the host instead?
where can I test this? Which box do you mean? The SQL box? I haven´t tried with IP address yet. I have now put the stuff from article Nils sent me into the Config.pm and we´ll see if this works. By the way: I don´t see ANY images. I think that´s an alias problem with Apache. I have read some articles. Problem is that the newsgroups are not searchable (right??) and I cannot find the article anymore. How can I make the images show up again? thanks, marc
-----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Mercator GmbH Verzonden: donderdag 31 augustus 2006 12:40 Aan: otrs@otrs.org Onderwerp: [otrs] can´t authorize e -mail problem
Try using \@ instead of @ in the username. This was mentioned on this list recently. (Yes, the GUI should probably make this "just work".)
Nils Breunese. <<<
Thanks Nils, but NO success!
When I use "sardiniatravel\@sardiniatravel.net as username and put in hostname "sardiniatravel", then it says: Auth for user sardiniatravel\@sardiniatravel.net@sardiniatravel.net failed!
When I leave the hostname blank, it says: "error OTRS-PM3-10 Can't connect to "
So... what now?? I MUST get this to work!! I don´t get any mails to OTRS and it´s my work!!!
Thanks, marc
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
Mercator GmbH wrote:
By the way: I don´t see ANY images. I think that´s an alias problem with Apache. I have read some articles. Problem is that the newsgroups are not searchable (right??) and I cannot find the article anymore.
Using Google you can search anything. :o) Just use site:<domain> to have Google return only hits from a specific domain.
How can I make the images show up again?
Again? They showed up before? How did you install OTRS (.rpm/.tar.gz)? I have the following in my vhost config for the images: Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" Just read the docs: http://doc.otrs.org/2.0/en/html/ x305.html#webserver-configuration Nils Breunese.
Again? They showed up before? How did you install OTRS (.rpm/.tar.gz)? I have the following in my vhost config for the images:
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
yes, they showed up before, but on my old server, which is GONE!!! The new sever-hoster installed OTRS as a debian package new and I lost all my modifications. I will try to alias... Regarding your previous mail: yes, I have problems to RECEIVE mail, but ALSO to send. Actually, when trying to send, it tells me also authorization probs.. but sendmail config is ok! Thanks.
Just read the docs: http://doc.otrs.org/2.0/en/html/ x305.html#webserver-configuration
Nils Breunese._______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
participants (3)
-
Mercator GmbH -
Nils Breunese (Lemonbit Internet) -
Peter van Beugen