
Hi, Does anyone know how to enable de survey module to specific users? I tried this: In SysConfig: Survey -> Frontend::Agent::ModuleRegistration Frontend::Module###AgentSurvey Under "Nav Bar", specify the group I want to enable the nav bar button. But it didn't work. The Survey menu is still active for all users. Any clues? Thanks. Ibsen.

Hi Ibsen, what version of OTRS are you using. In the version 2.4.* is a bug
but in the 3.0 and 3.1 you can use a sysconfig configuration, for every
option you can use an ACL based on user group permissions.
Carlos.
2012/10/31 Ibsen Vila
Hi,
Does anyone know how to enable de survey module to specific users?
I tried this:
In SysConfig: Survey -> Frontend::Agent::ModuleRegistration Frontend::Module###AgentSurvey
Under "Nav Bar", specify the group I want to enable the nav bar button.
But it didn't work. The Survey menu is still active for all users.
Any clues?
Thanks. Ibsen.
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Hi Carlos,
Our version is 3.1.10. After receiving your email, I tried again using sysconfig and it worked. Sorry, dont know why it didnt work first time I tried.
Thanks for your help.
---
Ibsen
Em 01/11/2012, às 10:38, Carlos Andrés Gallego Arboleda
Hi Ibsen, what version of OTRS are you using. In the version 2.4.* is a bug but in the 3.0 and 3.1 you can use a sysconfig configuration, for every option you can use an ACL based on user group permissions.
Carlos.
2012/10/31 Ibsen Vila
Hi,
Does anyone know how to enable de survey module to specific users?
I tried this:
In SysConfig: Survey -> Frontend::Agent::ModuleRegistration Frontend::Module###AgentSurvey
Under "Nav Bar", specify the group I want to enable the nav bar button.
But it didn't work. The Survey menu is still active for all users.
Any clues?
Thanks. Ibsen.
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participants (2)
-
Carlos Andrés Gallego Arboleda
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Ibsen Vila