Hi Kim, For some reason it's just not visible in the demo system. The e-mail ticket feature is still available in 2.4. Regards, David 2010/2/25 Duggen, Kim Nena ( USO )

Dear all,

after wanting to update our OTRS to Version 2.4 I checked the demo system on the webpage of OTRS. On this demo the feature Email ticket seems to be missing. Please tell me, if this feature is not available anymore or if the demo is buggy.

Thanks in advance.

*Mit freundlichen Grüßen/Best regards STADTWERKE FLENSBURG GMBH Kim Nena Duggen Unternehmenssteuerung - Organisation Batteriestr. 48, 24939 Flensburg Tel.: 0461/487-1713 Fax: 0461/487-2713 eM@il: **kim.duggen@stadtwerke-flensburg.de** Internet: www.stadtwerke-flensburg.de

Sitz der Gesellschaft: Flensburg, Amtsgericht Flensburg HRB1283 Geschäftsführer: Dipl.-Kfm. Matthias Wolfskeil (Vorsitzender) Vorsitzender des Aufsichtsrates: Peter Köhler*

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