Header and Footer location for Customer Tickets

Hello, I am new to Otrs and want to remove the footer from all of the customer pages. I have found and modified the CustomerLogin.dtl and that has worked for the login page. I can't seem to find however what you need to modify for all of the other pages once you are logged into the application. Could someone please let me know where it is stored? Thanks, Nick _________________________________________________________________ Change the world with e-mail. Join the i’m Initiative from Microsoft. http://im.live.com/Messenger/IM/Join/Default.aspx?source=EML_WL_ChangeWorld

Changing the footer template in /opt/otrs/Kernel/Output/HTML/Standard/Footer.dtl should do that trick. ________________________________ From: otrs-bounces@otrs.org on behalf of Nick - Sent: Tue 27/05/2008 13:24 To: otrs@otrs.org Subject: [otrs] Header and Footer location for Customer Tickets Hello, I am new to Otrs and want to remove the footer from all of the customer pages. I have found and modified the CustomerLogin.dtl and that has worked for the login page. I can't seem to find however what you need to modify for all of the other pages once you are logged into the application. Could someone please let me know where it is stored? Thanks, Nick ________________________________ Change the world with e-mail. Join the i'm Initiative from Microsoft. http://im.live.com/Messenger/IM/Join/Default.aspx?source=EML_WL_ChangeWorld

Thanks for you suggestion, I would like to rather modify the file that is calling the footer.dtl. Date: Tue, 27 May 2008 14:19:28 +0100From: muz@last.fmTo: otrs@otrs.orgSubject: Re: [otrs] Header and Footer location for Customer Tickets Changing the footer template in /opt/otrs/Kernel/Output/HTML/Standard/Footer.dtl should do that trick. From: otrs-bounces@otrs.org on behalf of Nick -Sent: Tue 27/05/2008 13:24To: otrs@otrs.orgSubject: [otrs] Header and Footer location for Customer Tickets Hello, I am new to Otrs and want to remove the footer from all of the customer pages. I have found and modified the CustomerLogin.dtl and that has worked for the login page. I can't seem to find however what you need to modify for all of the other pages once you are logged into the application. Could someone please let me know where it is stored? Thanks,Nick Change the world with e-mail. Join the i’m Initiative from Microsoft. _________________________________________________________________ Make every e-mail and IM count. Join the i’m Initiative from Microsoft. http://im.live.com/Messenger/IM/Join/Default.aspx?source=EML_WL_ MakeCount

They're all calling footer.dtl. Modify footer.dtl as Ali suggested. ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nick - Sent: Tuesday, May 27, 2008 3:25 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Header and Footer location for Customer Tickets Thanks for you suggestion, I would like to rather modify the file that is calling the footer.dtl. ________________________________ Date: Tue, 27 May 2008 14:19:28 +0100 From: muz@last.fm To: otrs@otrs.org Subject: Re: [otrs] Header and Footer location for Customer Tickets Changing the footer template in /opt/otrs/Kernel/Output/HTML/Standard/Footer.dtl should do that trick. ________________________________ From: otrs-bounces@otrs.org on behalf of Nick - Sent: Tue 27/05/2008 13:24 To: otrs@otrs.org Subject: [otrs] Header and Footer location for Customer Tickets Hello, I am new to Otrs and want to remove the footer from all of the customer pages. I have found and modified the CustomerLogin.dtl and that has worked for the login page. I can't seem to find however what you need to modify for all of the other pages once you are logged into the application. Could someone please let me know where it is stored? Thanks, Nick ________________________________ Change the world with e-mail. Join the i'm Initiative from Microsoft.http://im.live.com/Messenger/IM/Join/Default.aspx?source=EML_WL_ChangeWorld ________________________________ Make every e-mail and IM count. Join the i'm Initiative from Microsoft.http://im.live.com/Messenger/IM/Join/Default.aspx?source=EML_WL_%20MakeCount
participants (3)
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Ali, Mustaqil M
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Lars Jørgensen
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Nick -