Hi, Is there a way to have different fields based on ticket type? Thanks.
On 25.01.2012, at 22:44, Sanjeev Kothari -X (sankotha) wrote:
Is there a way to have different fields based on ticket type?
You should ask the Sales guys at sales@otrs.com, AFAIK there is a Feature Add On to control visible fields by using Action Control Lists based on any kind of attribute. Cheers, Nils -- http://webint.cryptonode.de / a Fractal project
You can try using ajax and javascript
2012/1/26 Nils Leideck
On 25.01.2012, at 22:44, Sanjeev Kothari -X (sankotha) wrote:
Is there a way to have different fields based on ticket type?
You should ask the Sales guys at sales@otrs.com, AFAIK there is a Feature Add On to control visible fields by using Action Control Lists based on any kind of attribute.
Cheers, Nils -- http://webint.cryptonode.de / a Fractal project
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participants (3)
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Nils Leideck -
Sanjeev Kothari -X (sankotha) -
Wagner