Hi guys, Question, In QueueView the only tickets that are shown are the ones that have the default owner (root) Can I set somewhere that all tickets from all owners are shown in this view? Thanks in advance!
That will do Marco,
Thanks for the help!
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From: Marco Vannini [mailto:marco.vannini@gmail.com]
To: User questions and discussions about OTRS. [mailto:otrs@otrs.org]
Sent: Mon, 14 Dec 2009 09:59:29 +0100
Subject: Re: [otrs] MyQueue view, all tickets
You can use StatusView (enabling it in Frontend::Agent::ModuleRegistration Frontend::Module###AgentTicketStatusView: )
HTH
MV
On Mon, Dec 14, 2009 at 9:53 AM, Gerrit Tamboer
participants (3)
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Gerrit Tamboer -
Johannes Grimm -
Marco Vannini