Yes. I've added mail address to System | Email Addresses. 2009/1/10 LQ Marshall

did you configure OTRS to retrieve the messages pop/imap? (System | Email Addresses)

------------------------------ *From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Piotr Modlinger *Sent:* Saturday, January 10, 2009 10:51 AM *To:* otrs@otrs.org *Subject:* [otrs] Problem with configuring new queue

Hello,

I've added new queue and assign to it a new e-mail address. The problem is that after sending e-mail to this address it didn't appers in any queue. How do I have to configure new queue?

Thanks, Piotr

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Well, it looks like the mails do not come to server. How could I manually pop the address? In log there is no info. Thanks, 2009/1/10 LQ Marshall

r messages being popped by the system? Have you tried manually popping the address? What does the log stay?

------------------------------ *From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Piotr Modlinger *Sent:* Saturday, January 10, 2009 12:20 PM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Problem with configuring new queue

Yes. I've added mail address to System | Email Addresses.

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