
Hi everybody, I need to setup (from agent interface ) a new customer who hasn´t any email account. Is it possible? Regards

I am using telephone tickets along with disabling the check for email
adresses.
You can deactivite the email check in telephone ticket by adding:
$Self->{CheckEmailAddresses} = 0;
to the Config.pm
Then you can type in any name for the reporter of the ticket.
Regards,
Jan
On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal
Hi everybody,
I need to setup (from agent interface ) a new customer who hasn´t any email account.
Is it possible?
Regards
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Alternatively, I've been suggesting using (customerphonenumber)@
mailinator.com as an email address.
See http://mailinator.com/ for more info.
On Tue, Jan 4, 2011 at 10:01 AM, Jan Rüssel
I am using telephone tickets along with disabling the check for email adresses. You can deactivite the email check in telephone ticket by adding: $Self->{CheckEmailAddresses} = 0; to the Config.pm
Then you can type in any name for the reporter of the ticket. Regards, Jan
On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal
wrote:
Hi everybody,
I need to setup (from agent interface ) a new customer who hasn´t any email account.
Is it possible?
Regards
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participants (4)
-
Armando Irazabal
-
Gerald Young
-
Jan Rüssel
-
Shawn Beasley