Thanks for your reply! Where do I configure X-OTRS-Loop? On Fri, Dec 11, 2015 at 2:49 PM, wrote:

Hi John.

Am 11.12.2015 um 14:31 schrieb John Koch :

Hi,

How can I avoid send auto reply (new ticket created) for specific domains? For example when someone sending us email from no-reply@domain.com we do not want to send the usual "new ticket confirmation" auto reply.

You could try to set X-OTRS-Loop to true for such mails. Didn’t try it myself though ...

Regards — Jan Dreyer

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Hii, I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http://www.molpower.com

Dear Marshall, Thanks for the reponse sorry but i am very new to Linux and otrs, kindly advise if i can share any file which would be helpful for investigation. Opensuse 13.2 Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http://www.molpower.com From: "LQ Marshall" To: "'User questions and discussions about OTRS.'" , Date: 05-01-2016 03:39 Subject: Re: [otrs] Help fresh installation of OTRS 5 Sent by: otrs-bounces@otrs.org From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Sent: Monday, January 4, 2016 4:44 AM Subject: [otrs] Help fresh installation of OTRS 5 I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server Hum… Shot in the dark -- Folder/File permissions … SELinux configuration? More details would be useful. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs