Yes, I have checked the maillog and there are no entries for my otrs user. ----- Original Message ----- From: "Pim Rupert (Lemonbit)" To: "User questions and discussions about OTRS.org" Sent: Thursday, November 10, 2005 8:15 PM Subject: Re: [otrs] SMTP Problem

...

I have recently installed OTRS and it is a fine trouble ticket system, however I am having problems getting the email notifications to work on the FreeBSD system which I installed it upon. I know that SMTP works fine on the system since I have various other apps which use SMTP port 25 etc .. I am simply looking for my technicians to receive a notification when a new trouble ticket is created in the queue. I setup OTRS to use SMTP and not sendmail but it just seems that the software refuses to send out the email.

Have you checked your maillog?

-- kind regards, Pim Rupert Lemonbit Internet

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Hi Kannan,

I recently installed otrs on Solaris2.8 and email is not working. I am trying to get the fetchmail and procmail up and running to get going...maybe i am wrong...i should look into other possibilities.

Any one has successfully installed and configured otrs in Solaris with full functionality before...please help me...

I just installed otrs 2 on a Solaris 9 box here. As otrs' unix target is Linux, most of the problems I got were due to scripts containing incorrect paths and some non-solaris commands syntax. About emails: for outgoing mails I'm using the local sendmail, and I will use (not done already) the POP3 interface for the incoming mail because I think it's simplier to administer. Note that I had to make some modifications in the Cron.sh script which installs the cron jobs to make it work on Solaris Eric