2.4.7-3.0.2 Error running pqsql update and migration scripts
Hi there, I am tryign to upgrade OTRS to 3.0.2 and am running DBUpdate-to-3.0.postrgres.sql with out issue. When I go to run step 10 in the document, DBUpdate-to-3.0.plhttp://DBUpdate-to-3.0.pl I get the following error: Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs-3.0.2/Kernel/System/SysConfig.pm line 1552. Any idea? I read some forums posts already and have confirmed that the setPermision script correctly set the web user and group to www I also restored my files as per the UPGRADING doc before I ran the update scripts. Mik
Hi Mik, it looks that you use an old Kernel/Config/Defaults.pm (e. g. from OTRS 2.4.7), use it from OTRS 3.0. Just use Kernel/Config.pm and Kernel/Config/Files/ZZZAuto.pm from your OTRS 2.4 installation for upgrading. Greetings, -Martin On 24.11.2010, at 03:10, Mikola Rose wrote:
I am tryign to upgrade OTRS to 3.0.2 and am running DBUpdate-to-3.0.postrgres.sql with out issue. When I go to run step 10 in the document, DBUpdate-to-3.0.pl I get the following error: Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs-3.0.2/Kernel/System/SysConfig.pm line 1552.
Any idea? I read some forums posts already and have confirmed that the setPermision script correctly set the web user and group to www I also restored my files as per the UPGRADING doc before I ran the update scripts.
Mik
Thanks for the reply . I re copied the files, excluding the Defaults.pm file and then ran the database update in step 8 with out errors. But when I got to step 9 and ran scripts/DBUpdate-to-3.0.pl I got this crap. It looks as if it is complaining about not having the Defaults.pm /opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl Can't locate Kernel/Config/Defaults.pm in @INC (@INC contains: /opt/otrs-3.0.2/Kernel/cpan-lib /opt/otrs-3.0.2 /System/Library/Perl/5.8.6/darwin-thread-multi-2level /System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-thread-multi-2level /Library/Perl/5.8.6 /Library/Perl /Network/Library/Perl/5.8.6/darwin-thread-multi-2level /Network/Library/Perl/5.8.6 /Network/Library/Perl /System/Library/Perl/Extras/5.8.6/darwin-thread-multi-2level /System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1 .) at /opt/otrs-3.0.2/Kernel/Config.pm line 96. BEGIN failed--compilation aborted at /opt/otrs-3.0.2/Kernel/Config.pm line 96. Compilation failed in require at scripts/DBUpdate-to-3.0.pl line 37. BEGIN failed--compilation aborted at scripts/DBUpdate-to-3.0.pl line 37. On 2010-11-24, at 2:13 AM, Martin Edenhofer wrote: Hi Mik, it looks that you use an old Kernel/Config/Defaults.pm (e. g. from OTRS 2.4.7), use it from OTRS 3.0. Just use Kernel/Config.pm and Kernel/Config/Files/ZZZAuto.pm from your OTRS 2.4 installation for upgrading. Greetings, -Martin On 24.11.2010, at 03:10, Mikola Rose wrote: I am tryign to upgrade OTRS to 3.0.2 and am running DBUpdate-to-3.0.postrgres.sql with out issue. When I go to run step 10 in the document, DBUpdate-to-3.0.plhttp://DBUpdate-to-3.0.pl/ I get the following error: Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs-3.0.2/Kernel/System/SysConfig.pm line 1552. Any idea? I read some forums posts already and have confirmed that the setPermision script correctly set the web user and group to www I also restored my files as per the UPGRADING doc before I ran the update scripts. Mik http://edenhofer.de/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Sorry, overlooked the fact that there was a defaults.pm in the distribution files.... So.... now that I run it powerxjaws1:/opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl Start migration of the system... NOTICE: Rebuild Config... NOTICE: Migrating themes... DBD::Pg::st execute failed: ERROR: relation "theme" does not exist at /opt/otrs-3.0.2/Kernel/System/DB.pm line 553. ERROR: OTRS-DBUpdate-to-3.0-10 Perl: 5.8.6 OS: darwin Time: Wed Nov 24 11:49:30 2010 Message: ERROR: relation "theme" does not exist, SQL: 'SELECT theme, valid_id FROM theme ' Traceback (1845): Module: Kernel::System::DB::GetTableData (v1.125) Line: 868 Module: main::MigrateThemes (v1.2) Line: 122 Module: scripts/DBUpdate-to-3.0.pl (v1.2) Line: 79 DBD::Pg::st fetchrow_array failed: no statement executing at /opt/otrs-3.0.2/Kernel/System/DB.pm line 616. ERROR: reading themes from database. Migration halted. How do I get around this On 2010-11-24, at 9:59 AM, Mikola Rose wrote: Thanks for the reply . I re copied the files, excluding the Defaults.pm file and then ran the database update in step 8 with out errors. But when I got to step 9 and ran scripts/DBUpdate-to-3.0.pl I got this crap. It looks as if it is complaining about not having the Defaults.pm /opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl Can't locate Kernel/Config/Defaults.pm in @INC (@INC contains: /opt/otrs-3.0.2/Kernel/cpan-lib /opt/otrs-3.0.2 /System/Library/Perl/5.8.6/darwin-thread-multi-2level /System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-thread-multi-2level /Library/Perl/5.8.6 /Library/Perl /Network/Library/Perl/5.8.6/darwin-thread-multi-2level /Network/Library/Perl/5.8.6 /Network/Library/Perl /System/Library/Perl/Extras/5.8.6/darwin-thread-multi-2level /System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1 .) at /opt/otrs-3.0.2/Kernel/Config.pm line 96. BEGIN failed--compilation aborted at /opt/otrs-3.0.2/Kernel/Config.pm line 96. Compilation failed in require at scripts/DBUpdate-to-3.0.pl line 37. BEGIN failed--compilation aborted at scripts/DBUpdate-to-3.0.pl line 37. On 2010-11-24, at 2:13 AM, Martin Edenhofer wrote: Hi Mik, it looks that you use an old Kernel/Config/Defaults.pm (e. g. from OTRS 2.4.7), use it from OTRS 3.0. Just use Kernel/Config.pm and Kernel/Config/Files/ZZZAuto.pm from your OTRS 2.4 installation for upgrading. Greetings, -Martin On 24.11.2010, at 03:10, Mikola Rose wrote: I am tryign to upgrade OTRS to 3.0.2 and am running DBUpdate-to-3.0.postrgres.sql with out issue. When I go to run step 10 in the document, DBUpdate-to-3.0.plhttp://DBUpdate-to-3.0.pl/ I get the following error: Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs-3.0.2/Kernel/System/SysConfig.pm line 1552. Any idea? I read some forums posts already and have confirmed that the setPermision script correctly set the web user and group to www I also restored my files as per the UPGRADING doc before I ran the update scripts. Mik http://edenhofer.de/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Resolved... Rem'd out the procedure in the update script to migrate themes. On 2010-11-24, at 11:50 AM, Mikola Rose wrote: Sorry, overlooked the fact that there was a defaults.pm in the distribution files.... So.... now that I run it powerxjaws1:/opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl Start migration of the system... NOTICE: Rebuild Config... NOTICE: Migrating themes... DBD::Pg::st execute failed: ERROR: relation "theme" does not exist at /opt/otrs-3.0.2/Kernel/System/DB.pm line 553. ERROR: OTRS-DBUpdate-to-3.0-10 Perl: 5.8.6 OS: darwin Time: Wed Nov 24 11:49:30 2010 Message: ERROR: relation "theme" does not exist, SQL: 'SELECT theme, valid_id FROM theme ' Traceback (1845): Module: Kernel::System::DB::GetTableData (v1.125) Line: 868 Module: main::MigrateThemes (v1.2) Line: 122 Module: scripts/DBUpdate-to-3.0.pl (v1.2) Line: 79 DBD::Pg::st fetchrow_array failed: no statement executing at /opt/otrs-3.0.2/Kernel/System/DB.pm line 616. ERROR: reading themes from database. Migration halted. How do I get around this On 2010-11-24, at 9:59 AM, Mikola Rose wrote: Thanks for the reply . I re copied the files, excluding the Defaults.pm file and then ran the database update in step 8 with out errors. But when I got to step 9 and ran scripts/DBUpdate-to-3.0.pl I got this crap. It looks as if it is complaining about not having the Defaults.pm /opt/otrs otrs$ scripts/DBUpdate-to-3.0.pl Can't locate Kernel/Config/Defaults.pm in @INC (@INC contains: /opt/otrs-3.0.2/Kernel/cpan-lib /opt/otrs-3.0.2 /System/Library/Perl/5.8.6/darwin-thread-multi-2level /System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-thread-multi-2level /Library/Perl/5.8.6 /Library/Perl /Network/Library/Perl/5.8.6/darwin-thread-multi-2level /Network/Library/Perl/5.8.6 /Network/Library/Perl /System/Library/Perl/Extras/5.8.6/darwin-thread-multi-2level /System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1 .) at /opt/otrs-3.0.2/Kernel/Config.pm line 96. BEGIN failed--compilation aborted at /opt/otrs-3.0.2/Kernel/Config.pm line 96. Compilation failed in require at scripts/DBUpdate-to-3.0.pl line 37. BEGIN failed--compilation aborted at scripts/DBUpdate-to-3.0.pl line 37. On 2010-11-24, at 2:13 AM, Martin Edenhofer wrote: Hi Mik, it looks that you use an old Kernel/Config/Defaults.pm (e. g. from OTRS 2.4.7), use it from OTRS 3.0. Just use Kernel/Config.pm and Kernel/Config/Files/ZZZAuto.pm from your OTRS 2.4 installation for upgrading. Greetings, -Martin On 24.11.2010, at 03:10, Mikola Rose wrote: I am tryign to upgrade OTRS to 3.0.2 and am running DBUpdate-to-3.0.postrgres.sql with out issue. When I go to run step 10 in the document, DBUpdate-to-3.0.plhttp://DBUpdate-to-3.0.pl/ I get the following error: Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs-3.0.2/Kernel/System/SysConfig.pm line 1552. Any idea? I read some forums posts already and have confirmed that the setPermision script correctly set the web user and group to www I also restored my files as per the UPGRADING doc before I ran the update scripts. Mik http://edenhofer.de/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (2)
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Martin Edenhofer -
Mikola Rose