You need to pur double quotes around the path for the SQL file. See the line below. C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < "C:\Program Files (x86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql" Also, AFAIK, db upgrade is not required between revisions, that is if you are really upgrading from 3.2.6 to 3.2.8 On Mon, Jul 1, 2013 at 6:48 PM, Wielbert Collinson < wielbert.collinson@hitisem.com> wrote:

Hi,****

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I have followed the video of Shawn Beasley from Youtube to upgrade from 3.2.6 to 3.2.8.****

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I get a message when i update the database and Perl****

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I get the error message while performing the perl update****

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I get the message " The system cannot find the file specified".****

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C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < C:\Program Files (x****

86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql****

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and if i skip the above part i get the below message for PERL upate****

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C:\Program Files (x86)\OTRS\OTRS\scripts>perl DBUpdate-to-3.2.pl****

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Migration started...****

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DBI connect('database=otrs;host=localhost;','otrsadmin',...) failed: Access deni****

ed for user 'otrsadmin'@'localhost' (using password: YES) at C:/Program Files (x****

86)/OTRS/OTRS/Kernel/System/DB.pm line 253****

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...

...

Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<

---

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ERROR: OTRS-DBUpdate-to-3.2-99 Perl: 5.12.3 OS: MSWin32 Time: Mon Jul 1 19:33:5****

1 2013****

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Message: Access denied for user 'otrsadmin'@'localhost' (using password: YES)****

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Traceback (676):****

Module: Kernel::System::DB::new (OTRS 3.2. Line: 224****

Module: main::_CommonObjectsBase (unknown version) Line: 143****

Module: DBUpdate-to-3.2.pl (unknown version) Line: 68****

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Got no DBObject! at C:/Program Files (x86)/OTRS/OTRS/Kernel/System/SysConfig.pm****

line 101.****

Step 1 of 10: Refresh configuration cache...****

C:\Program Files (x86)\OTRS\OTRS\scripts>****

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Regards,****

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[image: image002]****

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