Hi, Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ Is it a good tool? Possible to see any screenshot? Thanks.
Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/
I believe I have used this in the past. There is a screenshot on the page which dates is back to 2008. Last update is 2010, so do not expect it to support the newest OTRS features. The one I used was quite simple. Download and install. Make sure you can connect to the database from the machine that runs OTRS manager. We stopped using it as our old server at the time was not so happy with the additional load. If you have a decent server this should not be a problem. Arnol.d
I've installed it .. seems to work against 3.2 database.
Take a look. (5 minute video). http://screencast.com/t/yI2wKK2jvw4
Please note that I have no affiliation with otrs-manager. I didn't make it,
I can't support it.
On Sat, Feb 2, 2013 at 4:01 PM, Arnold Ligtvoet
Anyone using this tool? OTRS Manager
http://sourceforge.net/**projects/otrs-manager/http://sourceforge.net/projects/otrs-manager/
I believe I have used this in the past. There is a screenshot on the page which dates is back to 2008. Last update is 2010, so do not expect it to support the newest OTRS features.
The one I used was quite simple. Download and install. Make sure you can connect to the database from the machine that runs OTRS manager. We stopped using it as our old server at the time was not so happy with the additional load. If you have a decent server this should not be a problem.
Arnol.d
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Looks like as of April, 2012, this gadget has been sold to a private company and the open source version is no longer maintained. Looks kinda cool, though. From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jean BROW Sent: Saturday, February 02, 2013 2:19 PM To: User questions and discussions about OTRS. Subject: [otrs] OTRS Manager Hi, Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ Is it a good tool? Possible to see any screenshot? Thanks.
participants (4)
-
Arnold Ligtvoet -
David Boyes -
Gerald Young -
Jean BROW