Good day, I am using OTRS 2.4.7. I was thinking of "repairing" the installation but there is no such option in the installation program. Regards George __________ Information from ESET Smart Security, version of virus signature database 4964 (20100322) __________ The message was checked by ESET Smart Security. http://www.eset.com -- This message has been scanned for viruses and dangerous content by Pinpoint, and is believed to be clean.
Afternoon, First thing I would do is actually physically check the file structure in your OTRS directory. Do you have actually have a Kernel/Output/HTML directory with a LayoutImportExport.pm file in there? Is this from an existing installation, or is this a brand new install? Which distro of Linux are you running on? If this is a new install, how did you install OTRS? It might be as simple as downloading the tarball from the OTRS website and extracting it to your OTRS directory, to ensure that you have all the relevant files. Regards, David On Mon, Mar 22, 2010 at 1:34 PM, George Furnell < george@lightwaysolutions.co.za> wrote:
Good day,
I am using OTRS 2.4.7. I was thinking of "repairing" the installation but there is no such option in the installation program.
Regards George
__________ Information from ESET Smart Security, version of virus signature database 4964 (20100322) __________
The message was checked by ESET Smart Security.
-- This message has been scanned for viruses and dangerous content by Pinpoint, and is believed to be clean.
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participants (2)
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David Holder -
George Furnell