
Thanks Nils for your answer. But what is the point of this check? This one was made during I was absent, or maybe just after the logoff or maybe just in time I logoff (I don't remember exactly when I left :) Cheers, Philippe World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.

Hi, On 20.05.2010, at 00:22, Martignier, Philippe wrote:
But what is the point of this check? This one was made during I was absent, or maybe just after the logoff or maybe just in time I logoff (I don't remember exactly when I left :)
Your log does indicate that you sent an email to your OTRS and it did recognize you as a customer because your sender-email-address has been found in at least one of the connected customer data sources. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project
participants (2)
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Martignier, Philippe
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Nils Leideck - ITSM