Hi, Is there any easier way to assign a ticket to a customer company? I now first have to go into the company tab and then search for a coompany. Then write down the company-id (our internal customer nr) and then go back to the ticket and enter in the customer-id. This also goes for creating phone tickets. I can search for the customer user but not customer-id?? Has anyone found a good solution for this? Thanks, Vennlig hilsen / Best regards Daniel Tangen IT Associate / Blackberry Technical Consultant Mob.: +47 48 40 00 14 dt@trigcom.no www.trigcom.no Trigcom AS Kronprinsesse Märthas plass 1 Po-box 1391 Vika N-0114 Oslo Norway ------------------------------- Sent from my BlackBerry® smartphone provided by Trigcom - www.trigcom.no