upgrade instructions for 2.4
Hello, I cannot locate the proper instructions for upgrading our system from 2.3.4 to 2.4. In the documentation it says: [[ If you want to upgrade your OTRS 2.2.x framework to version 2.3.x, download the latest OTRS 2.3 framework and follow the instructions in the file UPGRADING.]] I can download the file for the 2.4 framework but it's an .rpm file. Do I just simply run the 2.4 rpm for it? -- I'm a bit wary to do this for fear of breaking everything. Thank you for your reponse, Craig
~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~> Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<
you can look at UPGRADE file in distribution package Craig Meirick a écrit :
Hello,
I cannot locate the proper instructions for upgrading our system from 2.3.4 to 2.4. In the documentation it says:
[[ If you want to upgrade your OTRS 2.2.x framework to version 2.3.x, download the latest OTRS 2.3 framework and follow the instructions in the file UPGRADING.]]
I can download the file for the 2.4 framework but it's an .rpm file.
Do I just simply run the 2.4 rpm for it? -- I'm a bit wary to do this for fear of breaking everything.
Thank you for your reponse,
Craig
~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>
Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~< --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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;-)
you are supposed to look into the UPGRADING file in the 2.4 distribution...
http://source.otrs.org/viewvc.cgi/otrs/UPGRADING?revision=1.35&view=markup
There's a report on the mailing list of a not-optimal working RPM upgrade;
it has some pointers from Martin where to look:
http://lists.otrs.org/pipermail/otrs/2009-July/027164.html
And as always, make sure you do not upgrade your production environment
first, please use a test environment, and have your backups at hand ;-)
Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Thu, Jul 23, 2009 at 18:14, osallou
you can look at UPGRADE file in distribution package
Craig Meirick a écrit :
Hello,
I cannot locate the proper instructions for upgrading our system from 2.3.4 to 2.4. In the documentation it says:
[[ If you want to upgrade your OTRS 2.2.x framework to version 2.3.x, download the latest OTRS 2.3 framework and follow the instructions in the file UPGRADING.]]
I can download the file for the 2.4 framework but it's an .rpm file.
Do I just simply run the 2.4 rpm for it? -- I'm a bit wary to do this for fear of breaking everything.
Thank you for your reponse,
Craig
~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>
Craig Meirick, Help Desk/PC Support Northeast Iowa Community College -- http://www.nicc.edu <~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~< --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
participants (3)
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Craig Meirick -
Michiel Beijen -
osallou