We hit another snag. Our Apache crashed and won't restart. We restarted the server and trying other things right now. So, will let you know when everything is back up and running and I try your command. Thanks. ----- Original Message ---- From: Nelson Pereira To: User questions and discussions about OTRS.org Sent: Thursday, April 10, 2008 7:54:41 AM Subject: RE: [otrs] LDAP connection issue! Hi Snehal, Did you try the command I suggested? That would be the first step in order to find out if you can or not connect with the LDAPSEARCH command line. Please provide the output of that command setup with your specific settings to connect. Regards, Nelson Pereira -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Klaus Bruno Sent: Thursday, April 10, 2008 8:39 AM To: User questions and discussions about OTRS.org Subject: RE: [otrs] LDAP connection issue! Hi Snehal Desai can you please give us a little bit more informations about the things you try and the results. it is quite hard to give you some qualified advice if yor answer is simple "no, it did not work..." Do you tried the tipps I gave you on april 9th (attached email)? What was the output? regards, Bruce -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Snehal Desai Sent: Thursday, April 10, 2008 2:07 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] LDAP connection issue! No, it did not work. Thanks though. ----- Original Message ---- From: Gonzalo Servat To: User questions and discussions about OTRS.org Sent: Tuesday, April 8, 2008 3:53:15 PM Subject: Re: [otrs] LDAP connection issue! On Tue, Apr 8, 2008 at 4:32 PM, Snehal Desai wrote: All seem to connect. Not sure if this will work, but instead of just the hostname, try: ldap://xxxx.blank.com (or ldaps://xxxx.blank.com depending on your setup) - Gonzalo -----Inline Attachment Follows----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/