How can I add a new field to ticket creation page?
19 Oct
2011
19 Oct
'11
6:45 a.m.
Hi I want to force my customers to input their asset number when he wants to create a ticket from customer panel. What should I do?
19 Oct
19 Oct
2:37 p.m.
You should create a Freetext in Core::TicketFreeText with this extra info,
then enable it in the view Frontend::Customer::ViewNew
all of this inside sysconfig
2011/10/19 masood ramezani
Hi
I want to force my customers to input their asset number when he wants to create a ticket from customer panel. What should I do?
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masood ramezani -
Wagner