Geline Gloria wrote :

Hi, I would like to know what are the new features of the new ITSM 2.0.2? What are its differences compared to the previous version? Thanks!

Hi, please see http://lists.otrs.org/pipermail/itsm-announce/2010/000048.html . Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de