Is there a way to increase the length of FAQ Title in OTRS. I find there is a limitation to FAQ title, only 120 characters allowed. But seems no configuration in SysConfig could make a change to this. How could I enter longer title? And, the FAQ Explorer shows only 65 characters of the title, how to make it show more? Derek Kiely
The database schema says 200 characters. Where it might be cut off further is in the theme: AgentFAQCategory.dtl: $Config{"FAQ::FAQHook"}:$QData{"Number"}<span> —</span> $QData{"Title", "60"} AgentFAQExplorer.dtl: $QData{"Title","50"} AgentFAQHistory.dtl: $Text{"History of"} $Config{"FAQ::FAQHook"}: $QData{"Number"} - $QData{"Title","60"} AgentFAQLanguage.dtl: $Config{"FAQ::FAQHook"}:$QData{"Number"}<span> —</span> $QData{"Title", "60"} AgentFAQLanguage.dtl.save: $Config{"FAQ::FAQHook"}:$QData{"Number"}<span> —</span> $QData{"Title", "60"} AgentFAQOverviewSmall.dtl:
AgentFAQZoom.dtl: $Config{"FAQ::FAQHook"}: $Data{"Number"}
<span>—</span> $QData{"Title", "60"}
AgentFAQZoomSmall.dtl:
AgentFAQZoomSmall.dtl: $Config{"FAQ::FAQHook"}: $Data{"Number"}
<span>—</span> $QData{"Title", "60"}
On Mon, Jan 7, 2013 at 7:09 AM, Derek Kiely wrote:
Is there a way to increase the length of FAQ Title in OTRS.****
** **
I find there is a limitation to FAQ title, only 120 characters allowed.
But seems no configuration in SysConfig could make a change to this. How
could I enter longer title?****
** **
And, the FAQ Explorer shows only 65 characters of the title, how to make
it show more?****
** **
** **
Derek Kiely
****
** **
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Is there a way to increase the length of FAQ Title in OTRS.****
** **
I find there is a limitation to FAQ title, only 120 characters allowed. But seems no configuration in SysConfig could make a change to this. How could I enter longer title?****
** **
And, the FAQ Explorer shows only 65 characters of the title, how to make it show more?****
** **
** **
Derek Kiely
****
** **
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participants (2)
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Derek Kiely -
Gerald Young