
Hi List, is there a rpm for FC4? The packages for FC 1/2/3 dont work on 4. thanks

is there a rpm for FC4? The packages for FC 1/2/3 dont work on 4.
What's the error message? There is no error message from otrs, I can install it. But then my apache httpd does not work any more. It seems that otrs thinks I do have apache1 on my system.
Trying to start apache gives the follwing result: --------------------------------- # tail /var/log/httpd/error_log [Wed Jan 18 13:26:27 2006] [error] Use of uninitialized value in list assignment at /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm line 34.\nCompilation failed in require at (eval 83) line 3.\n [Wed Jan 18 13:26:27 2006] [error] Can't load Perl module Apache::Reload for server erwin.guido-leisker.de:0, exiting... --------------------------------- Installing the Reload.pm for Apche 1 under /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm will the server let start, but dont realy working. That was with the package for FC3, the package for RH EL 4 has 100 failed dependencies.

Guido Leisker wrote:
is there a rpm for FC4? The packages for FC 1/2/3 dont work on 4. What's the error message? There is no error message from otrs, I can install it. But then my apache httpd does not work any more. It seems that otrs thinks I do have apache1 on my system.
Earlier FC releases also have apache2, so that would be weird. Nils.

Hello,
Put the following lines on to script, download the latest .tar.gz code, replace correspondingly in the script.... Give chmod 777, and then execute it as root...
This is a raw script, i have made.....
after this, run http://localhost/otrs/installer.pl
thats it......
Believe me, you are starting to use, on of the best ticketing systems on Earth...
Welcome to OTRS Family
Good Luck
=====================================================
#This script installs otrs-2.0.3-01.tar.gz from source on a FC4 machine or a #Mandrake machine
#The script assumes the otrs source code to be in /usr/local/src
cp /usr/local/src/otrs-2.0.2-01.tar.gz /opt/
cd /opt/
echo Uncompressing the Source code
tar xzvf otrs-2.0.2-01.tar.gz
echo Creating a OTRS User
useradd -d /opt/otrs -c 'OTRS user' otrs
usermod -G apache otrs
cd /opt/otrs
cp Kernel/Config.pm.dist Kernel/Config.pm
cd Kernel/Config/
for foo in *.dist; do cp $foo `basename $foo .dist`; done
perl -cw /opt/otrs/bin/cgi-bin/index.pl
perl -cw /opt/otrs/bin/PostMaster.pl
cp /opt/otrs/scripts/apache2-httpd-new.include.conf /etc/httpd/conf.d/
cd /opt/otrs/bin/
./SetPermissions.sh /opt/otrs otrs apache apache apache
service httpd restart
service mysqld restart
cd /opt/
rm -rf otrs-2.0.2-01.tar.gz
=======================================================
Regards
KartheeK
Guido Leisker
is there a rpm for FC4? The packages for FC 1/2/3 dont work on 4.
What's the error message? There is no error message from otrs, I can install it. But then my apache httpd does not work any more. It seems that otrs thinks I do have apache1 on my system.
Trying to start apache gives the follwing result: --------------------------------- # tail /var/log/httpd/error_log [Wed Jan 18 13:26:27 2006] [error] Use of uninitialized value in list assignment at /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm line 34.\nCompilation failed in require at (eval 83) line 3.\n [Wed Jan 18 13:26:27 2006] [error] Can't load Perl module Apache::Reload for server erwin.guido-leisker.de:0, exiting... --------------------------------- Installing the Reload.pm for Apche 1 under /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm will the server let start, but dont realy working. That was with the package for FC3, the package for RH EL 4 has 100 failed dependencies. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ Send instant messages to your online friends http://in.messenger.yahoo.com

Put the following lines on to script, download the latest .tar.gz code, replace correspondingly in the script.... Give chmod 777, and then execute it as root...
This is a raw script, i have made.....
after this, run http://localhost/otrs/installer.pl
thats it......
Believe me, you are starting to use, on of the best ticketing systems on Earth...
Welcome to OTRS Family
Good Luck
=====================================================
#This script installs otrs-2.0.3-01.tar.gz from source on a FC4 machine or a #Mandrake machine
#The script assumes the otrs source code to be in /usr/local/src
cp /usr/local/src/otrs-2.0.2-01.tar.gz /opt/
cd /opt/
echo Uncompressing the Source code
tar xzvf otrs-2.0.2-01.tar.gz
echo Creating a OTRS User
useradd -d /opt/otrs -c 'OTRS user' otrs
usermod -G apache otrs
cd /opt/otrs
cp Kernel/Config.pm.dist Kernel/Config.pm
cd Kernel/Config/
for foo in *.dist; do cp $foo `basename $foo .dist`; done
perl -cw /opt/otrs/bin/cgi-bin/index.pl
perl -cw /opt/otrs/bin/PostMaster.pl
cp /opt/otrs/scripts/apache2-httpd-new.include.conf /etc/httpd/conf.d/
cd /opt/otrs/bin/
./SetPermissions.sh /opt/otrs otrs apache apache apache
service httpd restart
service mysqld restart
cd /opt/
rm -rf otrs-2.0.2-01.tar.gz
=======================================================
Regards
KartheeK
Guido Leisker

I only had to update the skript to the actual version of the otrs sourcecode, now it works. Thank you very much!
participants (3)
-
Guido Leisker
-
KartheeK
-
Nils Breunese (Lemonbit Internet)