No MainObject! at $OTRSHOME/Kernel/System/AuthSession.pm line 83
Hello newsgroup, I hope that there is so out there who can help me, because I simply don't know where to look at. We're using OTRS since several years and I'm really enthusiatic for it, but since the update from version 2.2.7 to 2.3.2, there is a strange error in customer.pl. When a customer tries to logon, he receives the following statement and nothing further happens: Software error: No MainObject! at /opt/otrs//Kernel/System/AuthSession.pm line 83. We're using three backends for customers, the normal otrs-database, one ldap against ActiveDirectory Win2k3 and one "external" MySQL-DB. We're authenticating customers against ldap OR otrs-DB, thanks to Ralf Becker's Multiple.pm. Everything worked fine under OTRS 2.2.7, but now our customers get this strange message when they try to login. The authentication seems to work fine corresponding to the SystemLog, also for ldap as for DB-Users, so where could the error belong to? I'd appreciate every little hint. Thanks in advance Markus Nagel PS: Forgot the System environment: Suse Linux 9.0 MySQL 4.0.15 Perl 5.8.1
Markus, You're issue seems to be the same as the "[UPGRADE 2.2.6 to 2.3.1] No MainObject! at /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83." thread (wow that's a mouthful). A possible solution was just posted to the list. lqm
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Markus Nagel Sent: Tuesday, September 16, 2008 1:03 PM To: otrs@otrs.org Subject: [otrs] No MainObject! at $OTRSHOME/Kernel/System/AuthSession.pmline 83
Hello newsgroup, I hope that there is so out there who can help me, because I simply don't know where to look at. We're using OTRS since several years and I'm really enthusiatic for it, but since the update from version 2.2.7 to 2.3.2, there is a strange error in customer.pl. When a customer tries to logon, he receives the following statement and nothing further happens:
Software error:
No MainObject! at /opt/otrs//Kernel/System/AuthSession.pm line 83.
We're using three backends for customers, the normal otrs-database, one ldap against ActiveDirectory Win2k3 and one "external" MySQL-DB.
We're authenticating customers against ldap OR otrs-DB, thanks to Ralf Becker's Multiple.pm.
Everything worked fine under OTRS 2.2.7, but now our customers get this strange message when they try to login.
The authentication seems to work fine corresponding to the SystemLog, also for ldap as for DB-Users, so where could the error belong to?
I'd appreciate every little hint.
Thanks in advance
Markus Nagel
PS: Forgot the System environment: Suse Linux 9.0 MySQL 4.0.15 Perl 5.8.1 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
If there is an admin on this list please take me the heck off it... spam
galore. I don't even use OTRS anymore and your stupid unsubscribe link
doesn't work!!!!!
On Tue, Sep 16, 2008 at 10:32 AM, LQ Marshall
Markus,
You're issue seems to be the same as the "[UPGRADE 2.2.6 to 2.3.1] No MainObject! at /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83." thread (wow that's a mouthful).
A possible solution was just posted to the list.
lqm
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Markus Nagel Sent: Tuesday, September 16, 2008 1:03 PM To: otrs@otrs.org Subject: [otrs] No MainObject! at $OTRSHOME/Kernel/System/AuthSession.pmline 83
Hello newsgroup, I hope that there is so out there who can help me, because I simply don't know where to look at. We're using OTRS since several years and I'm really enthusiatic for it, but since the update from version 2.2.7 to 2.3.2, there is a strange error in customer.pl. When a customer tries to logon, he receives the following statement and nothing further happens:
Software error:
No MainObject! at /opt/otrs//Kernel/System/AuthSession.pm line 83.
We're using three backends for customers, the normal otrs-database, one ldap against ActiveDirectory Win2k3 and one "external" MySQL-DB.
We're authenticating customers against ldap OR otrs-DB, thanks to Ralf Becker's Multiple.pm.
Everything worked fine under OTRS 2.2.7, but now our customers get this strange message when they try to login.
The authentication seems to work fine corresponding to the SystemLog, also for ldap as for DB-Users, so where could the error belong to?
I'd appreciate every little hint.
Thanks in advance
Markus Nagel
PS: Forgot the System environment: Suse Linux 9.0 MySQL 4.0.15 Perl 5.8.1 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Aaron Suthers wrote:
If there is an admin on this list please take me the heck off it... spam galore. I don't even use OTRS anymore and your stupid unsubscribe link doesn't work!!!!!
I believe the member list was recently reset or something, because I was suddenly subscribed with my old address again. The link ( http://lists.otrs.org/cgi-bin/listinfo/otrs ) is working for me. Nils Breunese.
You are a scholar and a saint! On Tue, Sep 16, 2008 at 10:59 AM, Nils Breunese (Lemonbit) < nils@lemonbit.com> wrote:
Aaron Suthers wrote:
If there is an admin on this list please take me the heck off it... spam
galore. I don't even use OTRS anymore and your stupid unsubscribe link doesn't work!!!!!
I believe the member list was recently reset or something, because I was suddenly subscribed with my old address again. The link ( http://lists.otrs.org/cgi-bin/listinfo/otrs ) is working for me.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Yes - and I was in Digest Mode and no longer am...
--------------------------------------------------
On 16 Sep 2008, Aaron Suthers scribbled something about "Re: [otrs] No
MainObject! at $OTRSHOME/Kernel/Sys":
You are a scholar and a saint!
On Tue, Sep 16, 2008 at 10:59 AM, Nils Breunese (Lemonbit)
Hello LQ Marshall, yes, you're right, it seems to be the same issue. I just recognized your post after putting mine. I'll give it a try and hope that it helps. Thanks in advance Markus Nagel LQ Marshall schrieb:
Markus,
You're issue seems to be the same as the "[UPGRADE 2.2.6 to 2.3.1] No MainObject! at /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83." thread (wow that's a mouthful).
A possible solution was just posted to the list.
lqm
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Markus Nagel Sent: Tuesday, September 16, 2008 1:03 PM To: otrs@otrs.org Subject: [otrs] No MainObject! at $OTRSHOME/Kernel/System/AuthSession.pmline 83
Hello newsgroup, I hope that there is so out there who can help me, because I simply don't know where to look at. We're using OTRS since several years and I'm really enthusiatic for it, but since the update from version 2.2.7 to 2.3.2, there is a strange error in customer.pl. When a customer tries to logon, he receives the following statement and nothing further happens:
Software error:
No MainObject! at /opt/otrs//Kernel/System/AuthSession.pm line 83.
We're using three backends for customers, the normal otrs-database, one ldap against ActiveDirectory Win2k3 and one "external" MySQL-DB.
We're authenticating customers against ldap OR otrs-DB, thanks to Ralf Becker's Multiple.pm.
Everything worked fine under OTRS 2.2.7, but now our customers get this strange message when they try to login.
The authentication seems to work fine corresponding to the SystemLog, also for ldap as for DB-Users, so where could the error belong to?
I'd appreciate every little hint.
Thanks in advance
Markus Nagel
PS: Forgot the System environment: Suse Linux 9.0 MySQL 4.0.15 Perl 5.8.1 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (5)
-
Aaron Suthers -
LQ Marshall -
Markus Nagel -
Mike Morris -
Nils Breunese (Lemonbit)