Hi, In OTRS 4 I'd like to create a stat showing the number of articles associated with tickets. Ideally I'd like to have the max and average number of articles for tickets closed in a specified period of time. Is this possible? Thanks in advance paolo mosconi Paolo Mosconi [ACTVALUE_LOGO firma email] ActValue Consulting and Solutions Via A. De Gasperi, 126 - 20017 RHO (Milano) - ITALY T +39 02 934642 27 M +39 335 8107163 Skype: pmosconi paolo.mosconi@actvalue.commailto:paolo.mosconi@actvalue.com www.actvalue.comhttp://www.actvalue.com/ www.my-ecommerce.ithttp://www.my-ecommerce.it www.virtualrecruiter.ithttp://www.virtualrecruiter.it www.wiffi.ithttp://www.wiffi.it/