Hi there, You can delete the tickets from using the Generic Agent http://doc.otrs.org/2.3/en/html/x1213.html but you cannot remove clients/customers, only rename them or invalid them. On Tue, Mar 10, 2009 at 3:01 PM, Tony Evans wrote:

I have been teaching myself this product and now want to go live with system I need to be able to delete the test tickets and test Customer company entries that I created,

How?? -- *Tony Evans* */Essential Enterprise Solutions Inc Tel 727 938 3374 Cell 727 480 7813 /* --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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-- Leonardo Certuche 301 284 6250 leonardo.certuche@itcon-ltda.com www.itcon-ltda.com Medellín, Colombia