Re: [otrs] installation problem on SUSE 11

Hi, I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated. Is it a problem of otrs version? Please help me. Thanks & Regards Bharat

i dont think so, can you please check the log files of apache (access,error logs) and update here?
--- On Tue, 1/27/09, Bharat Malik

Hi Sanjeev,
Following is error in log file of apache2.
[Tue Jan 27 14:15:42 2009] [error] Can't locate Apache2/Reload.pm in @INC
(@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/
/srv/www/perl-lib /usr/lib/perl5/5.10.0/i586-linux-thread-multi
/usr/lib/perl5/5.10.0
/usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-multi
/usr/lib/perl5/site_perl/5.10.0
/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl . /srv/www) at
(eval 110) line 3.\n
[Tue Jan 27 14:15:42 2009] [error] Can't load Perl module Apache2::Reload
for server linux-0yq4.site:0, exiting...
Thanks & Regards
Bharat
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
sanjeev rao
Sent: Tuesday, January 27, 2009 12:40 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] installation problem on SUSE 11
i dont think so, can you please check the log files of apache (access,error
logs) and update here?
--- On Tue, 1/27/09, Bharat Malik
participants (2)
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Bharat Malik
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sanjeev rao