Statistic about resolving time
Hi all, is there any out of the box statistic about the average / max time in which tickets are resolved? Thanks Thorsten *************************************** Thorsten Kocher Security and Network Consultant email: tkocher@spirit21.de phone: +49 (0) 7031 71496-00 mobile: +49 (0) 172 6377392 SPIRIT/21 AG Otto-Lilienthal-Strasse 36 71034 Böblingen
Hi Thorsten,
is there any out of the box statistic about the average / max time in which tickets are resolved?
No sorry, but we would like customize it for you. If you are interested, please write a Email to sales@otrs.de. Thanks for your help! Mit freundlichen Grüßen, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
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