Hello there, After upgrading to the latest OTRS version our agents sometimes get the error "Malformed multipart POST" losing the info they've written to a ticket. Apache log gives just the same information: [Wed May 05 09:06:52 2010] [error] [Wed May 5 09:06:52 2010] -e: Malformed multipart POST\n [Wed May 05 13:59:48 2010] [error] [Wed May 5 13:59:48 2010] -e: Malformed multipart POST\n [Wed May 05 14:26:54 2010] [error] [Wed May 5 14:26:54 2010] -e: Malformed multipart POST\n [Wed May 05 15:07:09 2010] [error] [Wed May 5 15:07:09 2010] -e: Malformed multipart POST\n [Wed May 05 16:27:29 2010] [error] [Wed May 5 16:27:29 2010] -e: Malformed multipart POST\n [Wed May 05 16:30:36 2010] [error] [Wed May 5 16:30:36 2010] -e: Malformed multipart POST\n [Wed May 05 16:31:51 2010] [error] [Wed May 5 16:31:51 2010] -e: Malformed multipart POST\n How can I debug this error message? Any help is much appreciated. Thanks, Leonardo Certuche www.itconsultores.com.co