I think I didn't get your point the first time. I now went to Customer users <-> Services and clicked on Edit default services and checked all of the options. Thanks Klaus! On Mon, Jun 9, 2008 at 4:09 PM, adrian guevara wrote:

That's weird. I didn't configure that for any of my services, and yet those 12 services seem fine. I'm going to take a look more. If you (or anyone might) have any more ideas about this, please do let me know. Thanks!

On Mon, Jun 9, 2008 at 2:50 PM, Klaus Bruno wrote:

...

Hi Adrian

We run actually with more than 30 services. They all must be either associated to one or more customers or marked as default service.

Check your configuration at "Customer Users <-> Services"

Best regards, Bruno

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of adrian guevara Sent: Monday, June 09, 2008 8:38 AM To: User questions and discussions about OTRS.org Subject: [otrs] missing Service type items from the dropdown...

Hi,

I have 21 valid items on my service list. The trouble is, only 12 of them are appearing on the service drop-down list (from the email ticket or anywhere...). Is there a limit to the number of services that you can add to OTRS?

Thanks in advance!

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/