Ho everybody, OTRS is broken and i have to repair quickly for my user... and it is very bizarre ! intranet.sales.com http://intranet.sales.com is my intranet and otrs was working great on it Today apache has crash and i repair it but now OTRS do not work and in the error it is about intranet.marketing.com http://intranet.marketing.comthat is not mine but on my company network. i do not understand how otrs find this address ! Can anyone halp me ? thanks. Nicolas Error: Host 'intranet.marketing.com http://intranet.marketing.com' is not allowed to connect to this MySQL server Comment: Please contact your admin Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 19:20:37 2005 Message: Host 'intranet.marketing.com http://intranet.marketing.com' is not allowed to connect to this MySQL server Traceback (3516): Module: Kernel::System::DB::new (v1.40) Line: 222 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 124 Module: (eval) (v1.73) Line: 184 Module: ModPerl::RegistryCooker::run (v1.73) Line: 184 Module: ModPerl::RegistryCooker::default_handler (v1.73) Line: 154 Module: ModPerl::Registry::handler (v1.99) Line: 16 I launch CheckDB.pl and i have DBI connect('database=otrs;host=intranet.sales.comhttp://intranet.sales.com;','root',...) failed: Host 'intranet.marketing.com http://intranet.marketing.com' is not allowed to connect to this MySQL server at /opt/otrs/Kernel/System/DB.pm line 245 ERROR: OTRS-CheckDB-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 20:19:17 2005 Message: Host 'intranet.marketing.com http://intranet.marketing.com' is not allowed to connect to this MySQL server Traceback (3837): Module: Kernel::System::DB::new (v1.40) Line: 222 Module: ./CheckDB.pl (v1.11) Line: 47 No database connect! DB.pm line 245 is : # db connect if (!($Self->{dbh} = DBI->connect("$Self->{DSN}", $Self->{USER}, $Self->{PW}, $Self->{'DB::Attribute'}))) { what can be wrong ? a con file ? i did not find....