Hi... I believe it is if you want to run a faster OTRS. 'perlrequire' goes in your Apache config file when you want to run the script that 'pre-loads' all of the Perl modules. If you do not want to install mod_perl, then remove the 'perlrequire' statement from your Apache config file, and set up your OTRS as per the docs for a CGI mode. Michael Rojas, Systems Admin. South Texas Internet 956.504.5252 www.ies.net Some dream of success... Others work hard at it. -----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org]On Behalf Of Siavush Randjbar-Daemi Sent: Thursday, July 31, 2003 5:45 AM To: otrs@otrs.org Subject: [otrs] Problems with installing OTRS from rpm...Please help! Hi all, I am trying to install OTRS on a RedHat 9 box that has all other components (Apache, MySQL ) installed from rpm. I am using the RedHat 8.0 rpm. Installation was fine. but when I tried to restart apache with service apache restart I got the following error: Starting httpd: Syntax error on line 10 of /etc/httpd/conf.d/otrs.conf: Invalid command 'Perlrequire', perhaps mis-spelled or defined by a module not included in the server configuration I don't have mod-perl installed..is installing mod-perl a requirement? I would prefer to avoid having to install it. Many thanks for the help!