Yes I have potsed a ticket to the queue and when I log in as aperson with admin rights I can see the ticket but when I log in as the tech I have created I can't see the queue or the ticket. Carinus henn@netzlink.com Sent by: otrs-bounces@otrs.org 2006/05/29 10:47 Please respond to "User questions and discussions about OTRS.org" To "User questions and discussions about OTRS.org" cc Subject Antwort: [otrs] Is this possible? Is there a ticket in the queue? empty queues are not shown. regards Marina Henn carinus.carelse@mrc.ac.za Gesendet von: otrs-bounces@otrs.org 29.05.2006 09:46 Bitte antworten an "User questions and discussions about OTRS.org" An otrs@otrs.org Kopie Thema [otrs] Is this possible? I would like to create a technician that can only see one queue and nothing else and I don't want him to be able to change his preferences to see every other queue. I have given him access in the profile but I can't see the queue when I log in with that ID. Carinus -- This e-mail and its contents are subject to the South African Medical Research Council e-mail legal notice available at http://www.mrc.ac.za/about/EmailLegalNotice.html _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ -- This e-mail and its contents are subject to the South African Medical Research Council e-mail legal notice available at http://www.mrc.ac.za/about/EmailLegalNotice.htm