David, I set the settings to use smtp (we're running exchange), and put the name of my mailserver in. Here's what I get now: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Oct 20 14:53:32 2009 Message: Can't connect to mail.mydomain.com: Invalid argument! Traceback (1620): Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 92 Module: Kernel::System::Email::Send (v1.64) Line: 683 Module: Kernel::System::Ticket::Article::ArticleSend (v1.230) Line: 2012 Module: Kernel::Modules::AgentTicketCompose::Run (v1.80) Line: 414 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi _2dbin_index_2epl::handler (unknown version) Line: 51 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
Hi David, I encourage you to send a copy of your backup from the Sysconfig to the list in such configuration issues. This can be downloaded in the web front end and analyzed by most of our community members. It helps prevent confusion about configuration issues. On Oct 20, 2009, at 11:54 PM, Mike Pierce wrote:
David,
I set the settings to use smtp (we’re running exchange), and put the name of my mailserver in. Here’s what I get now:
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Oct 20 14:53:32 2009
Message: Can't connect to mail.mydomain.com: Invalid argument!
-- Shawn Beasley shawn@otrs.org Computers make work that one would not have without them go faster!
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Shawn Beasley