Upgrade from 3.0.11 to 3.1.1
Hi everyone, We have been using OTRS for a couple of years now and we are currently using 3.0.11 as the newest version. OTRS 3.1.1 is now available however and I wanted to know if there are any special things I have to think of before upgrading? We are using OpenSUSE 11.2 as an OS, but I'm not an expert in Linux so I wanted to double-check before upgrading. I have upgraded the 3.0.X versions every time by running the following commands: rpm -Uvh otrs-3.0.11* otrs.RebuildConfig.pl otrs.DeleteCache.pl apache2 restart Can I use the same commands (otrs-3.1* instead of otrs-3.0.11* in the first line) for this upgrade from 3.0.11 to 3.1.1? Kind regards, Erik van Ast Please visit our new ecommerce website http://eu.suzohapp.com
HI,
I have done a test upgrade myself following the instructions in the source
code "UPGRADING", I did not have a problem but also did not test all the
functionality.
I would suggest to try this on a copy of the database, just in case.
thanks,
mike
On Wed, Feb 15, 2012 at 1:51 PM, Erik van Ast
Hi everyone,****
** **
We have been using OTRS for a couple of years now and we are currently using 3.0.11 as the newest version. OTRS 3.1.1 is now available however and I wanted to know if there are any special things I have to think of before upgrading? We are using OpenSUSE 11.2 as an OS, but I’m not an expert in Linux so I wanted to double-check before upgrading.****
I have upgraded the 3.0.X versions every time by running the following commands:****
** **
rpm –Uvh otrs-3.0.11*****
otrs.RebuildConfig.pl****
otrs.DeleteCache.pl****
apache2 restart****
** **
Can I use the same commands (otrs-3.1* instead of otrs-3.0.11* in the first line) for this upgrade from 3.0.11 to 3.1.1?****
Kind regards, Erik van Ast****
** **
Please visit our new ecommerce website http://eu.suzohapp.com
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- James Michael DuPont Custom Engineering/Research & Development OTRS AG Norsk-Data-Straße 1 D-61352 Bad Homburg T: +49 (0) 9421 56818 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn
Hi Erik Your steps are correct (it's the absolute minimum), but I think you should go trough it step by step as described here http://doc.otrs.org/3.1/en/html/upgrading.html (stop services, start upgrade, start services, tests) I recommend a fullbackup of your system before upgrading, better clone it first, test your upgrade and then start your upgrade Regards Florian Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Erik van Ast Gesendet: Mittwoch, 15. Februar 2012 13:51 An: otrs@otrs.org Betreff: [otrs] Upgrade from 3.0.11 to 3.1.1 Hi everyone, We have been using OTRS for a couple of years now and we are currently using 3.0.11 as the newest version. OTRS 3.1.1 is now available however and I wanted to know if there are any special things I have to think of before upgrading? We are using OpenSUSE 11.2 as an OS, but I'm not an expert in Linux so I wanted to double-check before upgrading. I have upgraded the 3.0.X versions every time by running the following commands: rpm -Uvh otrs-3.0.11* otrs.RebuildConfig.pl otrs.DeleteCache.pl apache2 restart Can I use the same commands (otrs-3.1* instead of otrs-3.0.11* in the first line) for this upgrade from 3.0.11 to 3.1.1? Kind regards, Erik van Ast Please visit our new ecommerce website http://eu.suzohapp.com
participants (3)
-
Edlhuber Florian -
Erik van Ast -
James Michael DuPont