18 Nov
2009
18 Nov
'09
1:01 p.m.
Hello Can any one guide me how I can add the FAQs and articles in OTRS. I installed FAQ 1.6.5 version on OTRS 2.4.5. I am able to see FAQ icon and faq , faq_admin groups. I also created a category. Now I want to know how we can add articles in this category. Regards, Sourabh Sarwate
18 Nov
18 Nov
1:09 p.m.
HI
Ok I got it there is a icon New Article when you click FAQ. sorry ;)
Regards,
Sourabh Sarwate
On Wed, Nov 18, 2009 at 10:01 PM, Sourabh Sarwate
Hello
Can any one guide me how I can add the FAQs and articles in OTRS. I installed FAQ 1.6.5 version on OTRS 2.4.5. I am able to see FAQ icon and faq , faq_admin groups. I also created a category. Now I want to know how we can add articles in this category.
Regards, Sourabh Sarwate
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Sourabh Sarwate