
Hello, I'm seeing the following error when I run otrs.CheckModules.pl from the command line: *Use of uninitialized value in concatenation (.) or string at ./ otrs.CheckModules.pl line 402.* Line 402 of otrs.CheckModules is: *print "ok (v$Version)\n";* My system: - OTRS 3.0.11 - OS CentOS 5.6 Here's the full output of otrs.CheckModules.pl: o CGI............................ok (v3.50) o Crypt::PasswdMD5...............ok (v1.3) o CSS::Minifier..................ok (v0.01) o Date::Format...................ok (v2.22) o Date::Pcalc....................ok (v1.2) o DBI............................ok (v1.616) o DBD::mysql.....................ok (v4.018) o Digest::MD5....................ok (v2.36) o Digest::SHA::PurePerl..........ok (v5.48) o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.) o GD.............................ok (v2.45) o GD::Text....................ok (v0.86) o GD::Graph...................ok (v1.44) o GD::Graph::lines............ok (v1.15) o GD::Text::Align.............ok (v1.18) o IO::Scalar.....................ok (v2.110) o IO::Wrap.......................ok (v2.110) o JavaScript::Minifier...........ok (v1.05) o JSON...........................ok (v2.50) o JSON::PP....................ok (v2.27103) o JSON::XS....................ok (v2.3) o LWP::UserAgent.................ok (v2.033) o Mail::Internet.................ok (v2.07) o Mail::POP3Client...............ok (v2.18 ) o IO::Socket::SSL.............Not installed! (Optional - Required for POP3 SSL connections.) o MIME::Base64...................ok (v3.07) o MIME::Tools....................ok (v5.428) o ModPerl::Util..................ok (v2.000004) o Apache::DBI.................ok (v1.09) o Apache2::Reload.............ok (v0.11) o Net::DNS.......................ok (v0.59) o Net::POP3......................ok (v2.28) o Net::IMAP::Simple..............ok (v1.2017) o Net::IMAP::Simple::SSL......ok (v1.3) o Net::SMTP......................ok (v2.29) o Authen::SASL................ok (v2.15) o Net::SMTP::SSL..............ok (v1.01) o Net::SMTP::TLS::ButMaintainedNot installed! (Optional - Required for TLS/SMTP connections.) o Net::LDAP......................ok (v0.33) o PDF::API2......................ok (v0.73) *Use of uninitialized value in concatenation (.) or string at ./ otrs.CheckModules.pl line 402.* o Compress::Zlib..............ok (v) o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.) o Text::CSV......................ok (v1.21) o Text::CSV_PP................ok (v1.29) o Text::CSV_XS................ok (v0.81) o XML::Parser....................ok (v2.34)

I saw this error as well when I deployed. The problem is with the Compress::Zlib package. I had multiple, conflicting copies of the package installed. I think one came from the Centos Base, and the other from CPAN. I stuck with the base RPM package (installed in /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/Compress/Zlib.pm) and removed the CPAN module. On 11/03/2011 11:49 AM, Robert Butler wrote:
Hello, I'm seeing the following error when I run otrs.CheckModules.pl http://otrs.CheckModules.pl from the command line:
/Use of uninitialized value in concatenation (.) or string at ./otrs.CheckModules.pl http://otrs.CheckModules.pl line 402./
Line 402 of otrs.CheckModules is:
/print "ok (v$Version)\n";/
My system:
* OTRS 3.0.11 * OS CentOS 5.6
Here's the full output of otrs.CheckModules.pl http://otrs.CheckModules.pl:
o CGI............................ok (v3.50) o Crypt::PasswdMD5...............ok (v1.3) o CSS::Minifier..................ok (v0.01) o Date::Format...................ok (v2.22) o Date::Pcalc....................ok (v1.2) o DBI............................ok (v1.616) o DBD::mysql.....................ok (v4.018) o Digest::MD5....................ok (v2.36) o Digest::SHA::PurePerl..........ok (v5.48) o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.) o GD.............................ok (v2.45) o GD::Text....................ok (v0.86) o GD::Graph...................ok (v1.44) o GD::Graph::lines............ok (v1.15) o GD::Text::Align.............ok (v1.18) o IO::Scalar.....................ok (v2.110) o IO::Wrap.......................ok (v2.110) o JavaScript::Minifier...........ok (v1.05) o JSON...........................ok (v2.50) o JSON::PP....................ok (v2.27103) o JSON::XS....................ok (v2.3) o LWP::UserAgent.................ok (v2.033) o Mail::Internet.................ok (v2.07) o Mail::POP3Client...............ok (v2.18 ) o IO::Socket::SSL.............Not installed! (Optional - Required for POP3 SSL connections.) o MIME::Base64...................ok (v3.07) o MIME::Tools....................ok (v5.428) o ModPerl::Util..................ok (v2.000004) o Apache::DBI.................ok (v1.09) o Apache2::Reload.............ok (v0.11) o Net::DNS.......................ok (v0.59) o Net::POP3......................ok (v2.28) o Net::IMAP::Simple..............ok (v1.2017) o Net::IMAP::Simple::SSL......ok (v1.3) o Net::SMTP......................ok (v2.29) o Authen::SASL................ok (v2.15) o Net::SMTP::SSL..............ok (v1.01) o Net::SMTP::TLS::ButMaintainedNot installed! (Optional - Required for TLS/SMTP connections.) o Net::LDAP......................ok (v0.33) o PDF::API2......................ok (v0.73) *Use of uninitialized value in concatenation (.) or string at ./otrs.CheckModules.pl http://otrs.CheckModules.pl line 402.* o Compress::Zlib..............ok (v) o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.) o Text::CSV......................ok (v1.21) o Text::CSV_PP................ok (v1.29) o Text::CSV_XS................ok (v0.81) o XML::Parser....................ok (v2.34)
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Thanks, James! I'll give that a shot.
-Bob
On Thu, Nov 3, 2011 at 12:03 PM, James Roman
** I saw this error as well when I deployed. The problem is with the Compress::Zlib package. I had multiple, conflicting copies of the package installed. I think one came from the Centos Base, and the other from CPAN. I stuck with the base RPM package (installed in /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/Compress/Zlib.pm) and removed the CPAN module.
On 11/03/2011 11:49 AM, Robert Butler wrote:
Hello, I'm seeing the following error when I run otrs.CheckModules.pl from the command line:
*Use of uninitialized value in concatenation (.) or string at ./ otrs.CheckModules.pl line 402.*
Line 402 of otrs.CheckModules is:
*print "ok (v$Version)\n";*
My system:
- OTRS 3.0.11 - OS CentOS 5.6
Here's the full output of otrs.CheckModules.pl:
o CGI............................ok (v3.50) o Crypt::PasswdMD5...............ok (v1.3) o CSS::Minifier..................ok (v0.01) o Date::Format...................ok (v2.22) o Date::Pcalc....................ok (v1.2) o DBI............................ok (v1.616) o DBD::mysql.....................ok (v4.018) o Digest::MD5....................ok (v2.36) o Digest::SHA::PurePerl..........ok (v5.48) o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.) o GD.............................ok (v2.45) o GD::Text....................ok (v0.86) o GD::Graph...................ok (v1.44) o GD::Graph::lines............ok (v1.15) o GD::Text::Align.............ok (v1.18) o IO::Scalar.....................ok (v2.110) o IO::Wrap.......................ok (v2.110) o JavaScript::Minifier...........ok (v1.05) o JSON...........................ok (v2.50) o JSON::PP....................ok (v2.27103) o JSON::XS....................ok (v2.3) o LWP::UserAgent.................ok (v2.033) o Mail::Internet.................ok (v2.07) o Mail::POP3Client...............ok (v2.18 ) o IO::Socket::SSL.............Not installed! (Optional - Required for POP3 SSL connections.) o MIME::Base64...................ok (v3.07) o MIME::Tools....................ok (v5.428) o ModPerl::Util..................ok (v2.000004) o Apache::DBI.................ok (v1.09) o Apache2::Reload.............ok (v0.11) o Net::DNS.......................ok (v0.59) o Net::POP3......................ok (v2.28) o Net::IMAP::Simple..............ok (v1.2017) o Net::IMAP::Simple::SSL......ok (v1.3) o Net::SMTP......................ok (v2.29) o Authen::SASL................ok (v2.15) o Net::SMTP::SSL..............ok (v1.01) o Net::SMTP::TLS::ButMaintainedNot installed! (Optional - Required for TLS/SMTP connections.) o Net::LDAP......................ok (v0.33) o PDF::API2......................ok (v0.73) *Use of uninitialized value in concatenation (.) or string at ./ otrs.CheckModules.pl line 402.* o Compress::Zlib..............ok (v) o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.) o Text::CSV......................ok (v1.21) o Text::CSV_PP................ok (v1.29) o Text::CSV_XS................ok (v0.81) o XML::Parser....................ok (v2.34)
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects. -Robert A Heinlein
participants (2)
-
James Roman
-
Robert Butler