Murli, You will find the files in the directory:/opt/otrs/Output/HTML/Standard. If you are using the standard theme that is. Also look for files starting with 'Customer', CustomerHeader.dtl for example. Thanks, Savitra Sirohi Nucsoft OSS Labs http://www.osslabs.biz On 8/24/09, murli wrote:

Where do I change to get my Customer name and Customer Logo to display in the Customer web Interface?

Thanks,

MurliManohar

TenthPlanet

Just go to /otrs/Kernel/Output/HTML/ Copy the Standard Theme and Paste it under a nother Name. Then you can change the CustomerHeader.dtl Footer .... and so on. Same goes for the *.css files. The *.css files are located in /otrs/ var/httpd/htdocs/css/ Mit freundlichen Grüßen / Kind regards Markus Moj Technik TimoCom Soft- und Hardware GmbH In der Steele 2 D-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: MMoj@TimoCom.com www.TimoCom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489 From: "murli" To: Date: 24.08.2009 07:00 Subject: [otrs] Displaying Customer name and Customer Logo: Sent by: otrs-bounces@otrs.org Where do I change to get my Customer name and Customer Logo to display in the Customer web Interface? Thanks, MurliManohar TenthPlanet --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/