Hi List, We recently upgraded our OTRS ticketing system to 2.2.1. Since the upgrade it is no longer possible to send out mail with special characters (like ç, é, è, à). The message does get into the database but it is not mailed out. The error we are seeing in OTRS is the following: Software error: Wide character in syswrite at /usr/lib/perl5/5.8.5/Net/Cmd.pm line 436, <PRODUCT> line 252. Do you have any idea what might cause this? Please include my email address when replying since I am not currently subscribed to the list. Kind regards, Tom -- 'Security is a process, not a product' - Bruce Schneier Tom Van den Eynde Security Consultant C-CURE NV Schalienhoevedreef 20 H B 2800 Mechelen T: +32 15 299 250 F: +32 15 299 251 D: +32 15 299 274 E: tom.van.den.eynde@c-cure.be W: http://www.c-cure.be/ For support related questions - Service Desk T: +32 15 299 299 E: request@c-cure.be