don't worry it happens and we are lucky to have this mailinglist that is here for that ;) glad to be helpful Cheers MV On Thu, Apr 28, 2011 at 4:18 PM, Gadow, Shawn wrote:

That was it :0) thanks a lot I don’t know how I missed that..

*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Marco Vannini *Sent:* Thursday, April 28, 2011 8:32 AM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Creating tickets/replying to tickets load time

dns are ok ?

On Thu, Apr 28, 2011 at 3:26 PM, Gadow, Shawn wrote:

When creating and replying to tickets it seems to take an average of 30-60 seconds for the system to send the ticket/response and or refresh is this standard? And if not how can I go about troubleshooting the cause and/or what is the major cause of a delay like this?

Thank you,

Shawn Gadow

Network Administrator

Oregon Community Unit School District 220

*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of life*.” – Germaine Greer

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