Creating tickets/replying to tickets load time

When creating and replying to tickets it seems to take an average of 30-60 seconds for the system to send the ticket/response and or refresh is this standard? And if not how can I go about troubleshooting the cause and/or what is the major cause of a delay like this? Thank you, Shawn Gadow Network Administrator Oregon Community Unit School District 220 "Security is when everything is settled. When nothing can happen to you. Security is the denial of life." - Germaine Greer

dns are ok ?
On Thu, Apr 28, 2011 at 3:26 PM, Gadow, Shawn
When creating and replying to tickets it seems to take an average of 30-60 seconds for the system to send the ticket/response and or refresh is this standard? And if not how can I go about troubleshooting the cause and/or what is the major cause of a delay like this?
Thank you,
Shawn Gadow
Network Administrator
Oregon Community Unit School District 220
*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of life*.” – Germaine Greer
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

That was it :0) thanks a lot I don't know how I missed that..
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Thursday, April 28, 2011 8:32 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Creating tickets/replying to tickets load time
dns are ok ?
On Thu, Apr 28, 2011 at 3:26 PM, Gadow, Shawn

don't worry it happens and we are lucky to have this mailinglist that is
here for that ;)
glad to be helpful
Cheers
MV
On Thu, Apr 28, 2011 at 4:18 PM, Gadow, Shawn
That was it :0) thanks a lot I don’t know how I missed that..
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Marco Vannini *Sent:* Thursday, April 28, 2011 8:32 AM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Creating tickets/replying to tickets load time
dns are ok ?
On Thu, Apr 28, 2011 at 3:26 PM, Gadow, Shawn
wrote: When creating and replying to tickets it seems to take an average of 30-60 seconds for the system to send the ticket/response and or refresh is this standard? And if not how can I go about troubleshooting the cause and/or what is the major cause of a delay like this?
Thank you,
Shawn Gadow
Network Administrator
Oregon Community Unit School District 220
*“Security is when everything is settled*. *When nothing can happen to you. Security is the denial of life*.” – Germaine Greer
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (2)
-
Gadow, Shawn
-
Marco Vannini