Dear All I know perhaps this question is old question :) Can any one tell me how to make Agen Dashboard is auto refresh after 2 minutes ? in google I found article the tutorial but it use for OTRS 2.0 I am used 3.1 Thank you.. Best Regards Adi Ariyanto Computer Support & Maintenance ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
Am 10.10.2012 11:01, schrieb Adi Ariyanto:
Dear All
I know perhaps this question is old question J
Can any one tell me how to make Agen Dashboard is auto refresh after 2 minutes ? in google I found article the tutorial but it use for OTRS 2.0 I am used 3.1
index.pl?Action=AgentPreferences (or click on your agent name in the righ top corner and set "Overview Refresh Time" . -- Bernd THE video player for the web: http://flowplayer.org
I already setup overview refresh time into 2 minutes, but still dashboard doesn't autorefresh I try with chrome and internet explorer Is in your otrs it works? Best Regards Adi Ariyanto Computer Support & Maintenance From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bernd Backhaus Sent: Wednesday, October 10, 2012 4:19 PM To: otrs@otrs.org Subject: Re: [otrs] Dashboard Auto Refresh Am 10.10.2012 11:01, schrieb Adi Ariyanto: Dear All I know perhaps this question is old question J Can any one tell me how to make Agen Dashboard is auto refresh after 2 minutes ? in google I found article the tutorial but it use for OTRS 2.0 I am used 3.1 index.pl?Action=AgentPreferences (or click on your agent name in the righ top corner and set "Overview Refresh Time" . -- Bernd THE video player for the web: http://flowplayer.org ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.
El dc 10 de 10 de 2012 a les 11:58 +0200, en/na Bernd Backhaus va escriure:
Am 10.10.2012 11:49, schrieb Adi Ariyanto:
I already setup overview refresh time into 2 minutes, but still dashboard doesn’t autorefresh
I try with chrome and internet explorer
Is in your otrs it works?
yes, we use Firefox exclusively though.
+1
For example, I'm using Iceweasel 10 and works like a charm.
Adi, be sure that your browser accepts cookies, JavaScript, and you
know, these basics.
And you need a modern browser too, according to OTRS' system
requirements [1].
[1]
http://www.otrs.com/en/software/otrs-help-desk/features/system-requirements/
--
Adrià García-Alzórriz
Adi Ariyanto wrote:
I already setup overview refresh time into 2 minutes, but still dashboard doesn’t autorefresh
I try with chrome and internet explorer
Is in your otrs it works?
I just tested it with Internet Explorer 8, OTRS 3.1.x and a 2 minutes interval. This worked. Hope this helps you. Alexander Halle Public Relations OTRS Community Board / OtterHub (http://www.otterhub.org/)
On Oct 11, 2012, at 10:03 AM, Alexander Halle
Adi Ariyanto wrote:
I already setup overview refresh time into 2 minutes, but still dashboard doesn’t autorefresh I try with chrome and internet explorer Is in your otrs it works?
I just tested it with Internet Explorer 8, OTRS 3.1.x and a 2 minutes interval. This worked. Hope this helps you.
For some dashboard items you should also consider the CacheTTLLocal value. Just look at Ticket -> Frontend::Agent::Dashboard to see what are your settings. -Roy -- Roy Kaldung e-mail: roy@kaldung.com
participants (5)
-
Adi Ariyanto -
Adrià García-Alzórriz -
Alexander Halle -
Bernd Backhaus -
Roy Kaldung