Hi Tom, autopenting- closes the ticket as unsuccessful, autopending+ as successful thorsten -------------------------- SPIRIT/21 AG Thorsten Kocher mobil: 0172-6377392 Zur Verf�gung gestellt von my BlackBerry Wireless Handheld ----- Original Message ----- From: otrs-bounces Sent: 06.04.2005 00:20 To: Subject: [otrs] pending auto close+ vs pending auto close- What is the difference between pending auto close+ and pending auto close- ? Thanks, Tom Tom McKenzie Posit Science Corporation (formerly Neuroscience Solutions Corporation) 114 Sansome Street * 5th Floor * San Francisco, CA 94104 Main: 415-394-3100 * Direct: 415-321-7665 * Fax: 415-986-2829 Please Note: Neuroscience Solutions is now Posit Science. My new email address is tom.mckenzie@positscience.com. To learn more about our name change, visit www.positscience.com http://www.positscience.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/