
I recently installed OTRS on a Apple XServ, and everything is working, except I can not get a ticket created by email. I am accessing the email via POP3, and it is running on the same server. When I run the PostMasterPOP3.pl, it gets the email, but it is not added to the queue. I have the system email addresses set up, as well as the PostMaster POP3 settings set up. I have checked the mailing list history, and I could not find a matching problem and solution to my issue. If anyone has any advice to assist me, I would greatly appreciate it. Thank you in advance. - Jason Kleinberg

PostMasterPOP3.pl seems to grab the emails from the POP3 server, but when I
try to run fetchmail (as listed in the cron job) it is returning:
fetchmail: no mailservers have been specified.
I have configured the .fetchmailrc file although I am not positive that it
is in the right directory.
Sorry for the self-bump, but I wanted to provide further info.
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Jason Kleinberg
On 5/30/07, Jason Kleinberg
I recently installed OTRS on a Apple XServ, and everything is working, except I can not get a ticket created by email. I am accessing the email via POP3, and it is running on the same server. When I run the PostMasterPOP3.pl , it gets the email, but it is not added to the queue. I have the system email addresses set up, as well as the PostMaster POP3 settings set up. I have checked the mailing list history, and I could not find a matching problem and solution to my issue. If anyone has any advice to assist me, I would greatly appreciate it. Thank you in advance.
- Jason Kleinberg

I was wondering if you found a solution yet. I've never heard of a problem like this before. _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jason Kleinberg Sent: Wednesday, May 30, 2007 1:35 PM To: otrs@otrs.org Subject: [otrs] Email to Ticket Trouble I recently installed OTRS on a Apple XServ, and everything is working, except I can not get a ticket created by email. I am accessing the email via POP3, and it is running on the same server. When I run the PostMasterPOP3.pl , it gets the email, but it is not added to the queue. I have the system email addresses set up, as well as the PostMaster POP3 settings set up. I have checked the mailing list history, and I could not find a matching problem and solution to my issue. If anyone has any advice to assist me, I would greatly appreciate it. Thank you in advance. - Jason Kleinberg
participants (3)
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Jason Kleinberg
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Jason Kleinberg
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Maurice James Ny